Privacy Policy

This Privacy Policy (“Policy”) outlines how Sweet Pea 3D/4D Ultrasound LLC, doing business as Nola Diagnostic Ultrasound (“Company,” “we,” or “us”), collects, uses, shares, and protects your personal information. This Policy applies to all services offered through nolaultrasound.com and sweetpea3d4dultrasound.com. For the purposes of this Policy, unless otherwise noted, all references to the Company include Sweet Pea 3D/4D Ultrasound LLC, nolaultrasound.com, and sweetpea3d4dultrasound.com.

By using our websites or interacting with us through other platforms, including SMS, you consent to the data practices described in this Policy.

Data Collection

We may collect the following types of personal information when you voluntarily provide it:

First and last name
Email address
Phone number
Age (non-identifiable demographic info)
SMS opt-in preferences (if you consent to receive texts)
Payment and billing information (if you make a purchase)

You may provide this information when you:

Book an appointment or service
Submit a payment
Sign up for updates or promotional offers
Contact us via email, phone, or our online forms
Participate in a contest, survey, or special promotion

We may also automatically collect non-personal data such as:

IP address
Browser type
Device and operating system
Referring websites and pages visited
Access times and click behavior

This information helps us maintain the functionality and performance of our site and services.

Data Use

We collect and use your data for the following purposes:

To operate and deliver the services you request
To confirm, schedule, and manage appointments
To communicate with you about service updates or customer inquiries
To process transactions and send billing notifications
To send SMS messages (if you’ve opted in) related to your appointments
To inform you about new services or promotions (with your consent)
To comply with legal requirements or contractual obligations
To improve our offerings, customer service, and user experience

We may also use your information in other ways described at the time you provide it or with your explicit consent.

Data Sharing

We do not sell, rent, or lease your personal information to third parties.

We may share information with trusted service providers or vendors who help us operate our business, such as scheduling platforms, email/SMS systems, or payment processors. These parties are only permitted to use your information to provide contracted services and are required to maintain your confidentiality.

From time to time, we may contact you on behalf of external business partners about services that may interest you. In these instances, your personal information is not shared with those third parties.

We may also disclose your data if legally required or when necessary to:

Comply with a subpoena, court order, or legal process
Enforce our terms and agreements
Protect the safety, rights, or property of the Company, our clients, or the public

SMS Consent & Data Sharing Policy

Mobile opt-in, SMS consent, and phone numbers collected for SMS communication purposes will not be shared with third parties or affiliates for marketing purposes. These details are used solely to send service-related messages such as appointment confirmations, reminders, and important updates.

User Rights

You have the right to:

Request access to the personal data we hold about you
Correct or update inaccuracies in your information
Request deletion of your personal data (with exceptions noted below)
Withdraw consent for marketing or SMS communications
Opt out of SMS by replying “STOP” to any message

Deletion Exceptions

We may not be able to honor deletion requests if the information is needed to:

Fulfill a service or complete a transaction
Detect, prevent, or investigate fraud, abuse, or security incidents
Comply with legal obligations or federal laws (e.g., health records, tax)
Debug to ensure the intended site or service functionality
Support scientific or statistical research (with consent)
Enable internal uses aligned with your relationship with us
Exercise free speech or allow another user to exercise theirs

To submit a verifiable deletion or data access request, please contact us using the information in the final section.

Data Protection

We take the security of your personal data seriously and implement multiple layers of protection, including:

SSL encryption for web forms and transactions
Restricted access controls on sensitive systems
Internal data protection policies and employee training
Monitoring for unauthorized access and threats

While we use commercially acceptable means to protect your data, no system is entirely immune to risk. We encourage users to also take steps to protect their information online.

Cookies and Tracking

Our website may use cookies, web beacons, and other tracking technologies to improve your browsing experience and gather statistical data about site usage. You can choose to disable cookies through your browser settings, though this may affect website functionality.

Third-Party Links

Our websites may contain links to external sites. Please be aware that we are not responsible for the privacy practices or content of those sites. We recommend reviewing the privacy policies of any third-party websites you visit.

Children Under Thirteen

We do not knowingly collect personal information from children under 13 years of age. If you are under 13, please ask a parent or guardian to use the site on your behalf.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our services, legal requirements, or data practices. When we make material changes, we will provide notice via our website or email. Continued use of our services after an update constitutes acceptance of the new terms.

Contact Information

If you have questions about this Policy or wish to exercise your rights, contact us at:

Sweet Pea 3D/4D Ultrasound LLC DBA Nola Diagnostic Ultrasound

3108 Cleary Avenue, Suite 205

Metairie, Louisiana 70002

Email: cristina@neworleansultrasound.com

Phone: (504) 500-7870